Delivery & Returns
20TH June, 2017
PLEASE NOTE WE ARE CLOSING ANY PURCHASES FROM THIS DATE ARE SALE ITEMS AND NON REFUNDABLE OR EXCHANGEABLE
The following is not applicable during Closing Down Sale
New Postage Rates Within Ireland
The An Post standard service is available for Clothing Items and Cuddly Toys. All other Gift Items, Toys, Candles and Accessories must be Courier Delivered to ensure safe and non-damaged delivery.
An Post Standard Postage Charges
Each item of clothing - €4.70 each
Hatley Rainwear - 0-3 yrs €4.70 4 yrs upwards €7.00
Each gift box set - €5.20 each
An Post Delivery Times within Ireland are typically 1-3 days.
Outside Ireland - International Shipping - €10 Normal Post - If less we refund.
Courier Rates of Delivery
Courier rates available for Nappy Cakes. or items of Clothing are €7.00
If you have any queries or are unhappy with our postage rates, please get in contact before completing your payment.
We ship within Ireland only. Our clothing is shipped in tamper proof, non- see through packaging with no reference to the contents. You must make sure there is somebody to accept your delivery to the address provided and you must provide a day time telephone number that we can contact you on. If we are unable to deliver after two telephone calls we will notify you to arrange an alternative date for delivery. Post and Packaging are fixed costs and therefore will not be refunded. Bumps ’n’ Babies will not be held responsible for items damaged or lost whilst being returned to us. We reserve the right not to accept an order.
Returns must be sent to Bumpsnbabies.ie address as displayed below.
Returns can only be authorised under the following conditions:
- Item or Item's received damaged or faulty
- 14 day cooling off period.
- The wrong item(s) delivered.
* All Items must be returned unused and in a resalable condition with original packing and tags still intact.
14 day cooling off period:
During this period you may simply decide to cancel your order (in full or partial) for a refund. The cooling off period lasts for 14 days after receipt of goods.
Important: Please note that under the cooling off period, items must be returned unused in packaging with tags and fit for resale. Once the items have been returned a refund can be authorised. If items are damaged there will be a charge imposed.
A refund will not be provided under the cooling off period for items not returned within the 14 days of exercising the right of cancellation or where evidence of the return of the items cannot be provided by the consumer.
If an item is for exchange we do not cover postage in sending out the new style/size. Any exchanges can not be refunded at a later date. Exchanges of Credit Notes are allowable to be exchanged against the dept in which you shopped, i.e Maternity not exchangeable for Kidswear. Please advise on email on exchange and we will advise on cost to be covered by customer.
After the 14 days from receipt of purchases, All sale stock is neither exchangeable or refundable. Please note that under the cooling off period, items must be carefully packed and returned unused in original packaging with tags still intact. Once the items have been returned and fully inspected a refund can be authorised.
Returns to Bumps ‘n’ Babies, Glashaboy, Carrignabhfear, Co.Cork. Ireland. The purchases will be required to be in the condition that you received ie. no damage done or misused by you.
When returning an item, please fill out the attached returns form
If you would like to email Bumps'n'Babies firstname.lastname@example.org if you have any returns queries.
Please post your item securely and in the same condition as received. Any items received after this date will be sent back to the original delivery address.
We recommend returning items via a registered service as Bump'n'Babies.ie can not be held responsible for a returned item that is lost or damaged in transit. Customer assumes full responsibility for returning the items including all shipping costs incurred.
As we are a small business we would appreciate the return being done according to our terms as our stock levels are kept to a minimum.
Unfortunately we are unable to accept returns on Maternity Briefs, Lingerie, Maternity Bra's or Swimwear where the seal has been broken/removed after delivery.
Refunds will be processed within 14 days and payment refunded to the relevant credit card. This does not affect your statutory rights.
Returns of Faulty Goods
The products on our website are covered by a six month manufacturers guarantee. All goods that are deemed faulty within this time will be replaced or repaired. If the goods have been damaged through misuse, wear and tear or over use then the cost of collection, delivery and repair must be incurred by you. If you are not satisfied with the product please inform us at your earliest convenience. Email us to notify us of the defect of the product at email@example.com
Our Delivery Time is 3 Working days which excludes bank holidays & weekends within Ireland. Outside Ireland depending where the location is this can take up to ten days. Delivery is free over €25 in Ireland. Unless items are temporarily out of stock, in which case we at Bumps'n'Babies will contact you and explain to you when you can expect your delivery. Customers within Ireland have the choice of choosing a Standard An Post Postage service or Couriered Delivered Service.